Leveraging Computer Mediated Communication for Social Support in Immigrants’ Intercultural Adaptation

Wenli CHEN, Alfred CHOI Siu Kay


This study examines the relationship between online social support and intercultural adaptation of immigrants. Data was collected from a telephone survey conducted among Chinese immigrants in Singapore. The results of the data analysis reveal that online support has positive effect on both socio-cultural and psychological adaptation of the immigrants. Among the individual types of support, informational support demonstrates a prominent effect on the immigrants. This study suggests that online support is an efficient and valuable supplement to traditional social support for immigrants, especially when they are in the transition period and lack real life social network.
Key words: Social support; Online social support; Intercultural adaptation

Cette étude examine la relation entre le soutien social en ligne et l'adaptation interculturelle des immigrants. Les données ont été recueillies à partir d'un sondage téléphonique mené auprès des immigrants chinois à Singapour. Les résultats de l'analyse des données révèle que le soutien en ligne a un effet positif tant sur l'adaptation socio-culturelle et psychologique des immigrants. Parmi les différents types de soutien, un soutien informationnel démontre un effet important sur les immigrants. Cette étude suggère que le soutien en ligne est un complément efficace et précieux à l'appui social traditionnel pour les immigrants, surtout quand ils sont dans la période de transition et le manque de réseau de la vie sociale réelle.
Mots-clés: Soutien social; Le soutien social en ligne; L'adaptation interculturelle


Social support; Online social support; Intercultural adaptation;Soutien social; Le soutien social en ligne; L'adaptation interculturelle

DOI: http://dx.doi.org/10.3968/j.ccc.1923670020110703.285

Article Metrics

Metrics Loading ...

Metrics powered by PLOS ALM


  • There are currently no refbacks.

Share us to:   


  • How to do online submission to another Journal?
  • If you have already registered in Journal A, then how can you submit another article to Journal B? It takes two steps to make it happen:

1. Register yourself in Journal B as an Author

  • Find the journal you want to submit to in CATEGORIES, click on “VIEW JOURNAL”, “Online Submissions”, “GO TO LOGIN” and “Edit My Profile”. Check “Author” on the “Edit Profile” page, then “Save”.

2. Submission

  • Go to “User Home”, and click on “Author” under the name of Journal B. You may start a New Submission by clicking on “CLICK HERE”.
  • We only use four mailboxes as follows to deal with issues about paper acceptance, payment and submission of electronic versions of our journals to databases: caooc@hotmail.com; office@cscanada.net; ccc@cscanada.net; ccc@cscanada.org

 Articles published in Cross-Cultural Communication are licensed under Creative Commons Attribution 4.0 (CC-BY).


Address: 9375 Rue de Roissy Brossard, Québec, J4X 3A1, Canada 
Telephone: 1-514-558 6138 
Website: Http://www.cscanada.net; Http://www.cscanada.org 
E-mail:caooc@hotmail.com; office@cscanada.net

Copyright © Canadian Academy of Oriental and Occidental Culture