Simulating Optimum Design of Handling Service Center System Based on WITNESS

Wusheng Tang, Qinghua Li, Shiqiang Ma


This paper creates personnel dispatching model of handling service center using simulation software―WITNESS. It also makes recommendations for improvement and improvement measures via the research and analysis of handling pipeline to achieve the following objectives: improving the efficiency of operating personnel and tooling equipment; reducing the working hours consumption of handling, and reducing costs; reducing the handling efficiency problems due to fewer or lack of personnel; reducing logistics costs of enterprises, including handling with the most rapid speed and staff scheduling; finding bottleneck resources of this center and strategies to address artificial constraints.


WITNESS handling service center; System simulation; Optimized design

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