Capacity Building and Employee Performance

Emmanuel Erastus Yamoah, Philip Maiyo

Abstract


In this study, the primary objective was to ascertain whether capacity building has a significant effect on employee performance, with specific reference to MTN communication limited. The study considered the aspect of capacity building that deals with the development of the individual or a group of people. Using questionnaires, the researchers collected facts and analyzed them. The results of the study revealed that training when given properly has a significant effect on employee performance. However, it also established that training does not always answer job performance problems. Reward systems such as: salaries, bonuses and allowances were the major ingredients which fuel performance of employees.

Keywords


Capacity building; Training; Development; Employee performance

References


Bratton, J. & Gold J. (2003). Human resource management: theory & practice (3rd ed.). New York: Pal-grave Macmillan.

Cascio, W. F. (1992). Managing human resources: productivity, quality of work life, profits (3rd ed.). New York: McGraw-Hill Inc.

Cole, G. A. (1993). Personnel management. London: DP Publication.

Cole, G. A. (2002). Personnel and human resource management. London: Continuum Publishers.

Goss, D. (1994). Principles of human resource management. London: Routledge Publishers.

Groot, R., & Molen, P. (2000). Workshop on capacity building in land administration for development countries: final report. ITC:The Netherlands.

Gupta, K. (1999). A Practical guide to needs assessment. San Francisco: Jossey-Bass/Pfeifer.

Joyce, S., & Glynn, T. (1989). Staff performance. London: Addison and Wesley.

Noe, R. A. (1999). Employee training and development. New York: McGraw-Hill Inc.

Pinnington, A., & Edwards, T. (2000). Introduction to human resource. New York: Macmillan.

Williamson, I. P., Rajabifard, A., & Feeney, M. (2003). Diffusion for regional spatial data infrastructure. PhD thesis, University of Melbourne, Australia.

United Nations Committee of Experts on Public Administration (2006). Definition of basic concepts and terminologies in governance and public administration. United Nations Economic and Social Council.




DOI: http://dx.doi.org/10.3968%2Fj.css.1923669720130903.1160

Refbacks

  • There are currently no refbacks.


Reminder

How to do online submission to another Journal?

If you have already registered in Journal A, then how can you submit another article to Journal B? It takes two steps to make it happen:

1. Register yourself in Journal B as an Author

Find the journal you want to submit to in CATEGORIES, click on “VIEW JOURNAL”, “Online Submissions”, “GO TO LOGIN” and “Edit My Profile”. Check “Author” on the “Edit Profile” page, then “Save”.

2. Submission

Go to “User Home”, and click on “Author” under the name of Journal B. You may start a New Submission by clicking on “CLICK HERE”.



We only use three mailboxes as follows to deal with issues about paper acceptance, payment and submission of electronic versions of our journals to databases: caooc@hotmail.com; css@cscanada.net; css@cscanada.org

Copyright © Canadian Academy of Oriental and Occidental Culture

Address: 730, 77e AV, Laval, Quebec, H7V 4A8, Canada

Telephone: 1-514-558 6138

Http://www.cscanada.net Http://www.cscanada.org

E-mail:css@cscanada.net, css@cscanada.org