The Study of Barrier Factors in Knowledge Sharing: A Case Study in Public University

Azlyn Ahmad Zawawi, Zaherawati Zakaria, Nur Zafifa Kamarunzaman, Nazni Noordin, Mohd Zool Hilmie Mohamed Sawal, Natrah Mat Junos, Nurul Shahida Ahmad Najid Najid


This study explores the factors that inhibit the behavior of knowledge sharing among members of an organization; a public university in particular. Three factors were tested; lack of self-efficacy to represent individual factors, lack of information and communication technology (ICT) to represent technological factors and lack of organizational rewards to represent organizational factors. Correlation analysis was used to determine the relationships between these factors and knowledge sharing behaviors. Regression analysis was applied to determine the most dominant factor of all. Findings indicate negative relationships between knowledge sharing and barrier factors with organizational rewards being the most dominant. Key words: Knowledge; Knowledge management; Knowledge sharing; Barrier factors; Public university


Knowledge; Knowledge management; Knowledge sharing; Barrier factors; Public university

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