Urban Health Care Satisfaction Survey – A Case of Shenyang City



Using the method of computer-aided telephone investigation (CATI), taking samples of health care satisfaction survey. The conclusion that effective sample, 34.5% residents choose the satisfied and satisfied, 44.4% residents’ choice of General, 21.1% residents choose not too satisfactory and unsatisfactory. Health insurance satisfaction of 59.4 minutes. The research on satisfaction with health insurance in cities and towns, in order to build fair and sustainable health-care system to provide the scientific basis.

Key words: Medical care; Degree of satisfaction; Equity


Medical care; Degree of satisfaction; Equity

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DOI: http://dx.doi.org/10.3968/j.ibm.1923842820120502.1140


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