Countermeasures Research on Improving the Quality of Tourism Services in China

Xiaochun SUN

Abstract


Tourism develops rapidly in China, but there exist functional and technical problems on the quality of tourism services, at present the lack of corresponding rules and management system, the lack of high-quality talents and the asymmetric information of tourism services in China are the roots that lead to these problems. To solve these problems, China should strengthen the construction of laws and regulations, implement human resources strategy, and emphasize the role of the Internet, so as to provide reference for improving China’s quality of tourism services.


Keywords


Tourism; Quality of Tourism Services; Improvement of service quality

Full Text:

PDF

References


Chen, Z. (2011). Tourist complaints, tourists assessment and improvement on quality of tourism services (pp.15-18). The master dissertation of Qingdao University.

Feng, W. X. (2012). Analysis of tourism value-added service based on e-commerce environment. Tourism Management Research, 14.

Kuang, Y. Y. (2013). Overview of Chinese quality of tourism services in the recent decade. Journal of Leshan Normal University, (06),74-76.

Liu, N., & Wang, W. J. (2012). Countermeasures research on improving the quality of tourism service in China from the perspective of tour guides. Shaanxi Polytechnic Institute, 50.

Ma, J. P. (2012). Recognition and discussion on the problem of improving the quality of tourism services. Modern Business Trade Industry, 87.

Wang, J., & Ma, Y. F. (2007). New perspective towards improving the quality of tour guides. Tour Learning Journal, 67.

Yang, J. D. (2013). Brief probe into my opinion on quality of tourism services. Jilin Business and Technology College, (10), 184.

Zhang, Y. W. (2012). Evaluation of foreign quality of tourism services: Perspectives, Contents, dimensions and methods. Tourism Forum, (11), 104-105.

Zhang, Y. W., & Xu, A. P. (2012). Research status of domestic quality of tourism services and the comparison with foreign countries. Journal of Shijiazhuang University of Economics, (12), 89-91.




DOI: http://dx.doi.org/10.3968/%25x

Refbacks

  • There are currently no refbacks.


Copyright (c)



Reminder

  • How to do online submission to another Journal?
  • If you have already registered in Journal A, then how can you submit another article to Journal B? It takes two steps to make it happen:

1. Register yourself in Journal B as an Author

  • Find the journal you want to submit to in CATEGORIES, click on “VIEW JOURNAL”, “Online Submissions”, “GO TO LOGIN” and “Edit My Profile”. Check “Author” on the “Edit Profile” page, then “Save”.

2. Submission

Online Submissionhttp://cscanada.org/index.php/css/submission/wizard

  • Go to “User Home”, and click on “Author” under the name of Journal B. You may start a New Submission by clicking on “CLICK HERE”.
  • We only use four mailboxes as follows to deal with issues about paper acceptance, payment and submission of electronic versions of our journals to databases: caooc@hotmail.com; office@cscanada.net; ccc@cscanada.net; ccc@cscanada.org

 Articles published in Canadian Social Science are licensed under Creative Commons Attribution 4.0 (CC-BY).

 

Canadian Social Science Editorial Office

Address: 1020 Bouvier Street, Suite 400, Quebec City, Quebec, G2K 0K9, Canada.
Telephone: 1-514-558 6138 
Website: Http://www.cscanada.net; Http://www.cscanada.org 
E-mail:caooc@hotmail.com; office@cscanada.net

Copyright © Canadian Academy of Oriental and Occidental Culture