The Effect of Students’ Perceived Service Quality and Perceived Price on Student Satisfaction

Sik Sumaedi, I Gede Mahatma Yuda Bakti, Nur Metasari


This research aims to examine the effects of students’ perceived quality and students’ perceived price on students’ satisfaction. This research used quantitative approach with survey method. The research respondents are 155 students of two Indonesia public universities. The analysis technique that used is multiple regression analysis. The research results show that students’ perceived quality and perceived price have positive influence on the student satisfaction. Besides that, students’ perceived quality is more affected to student satisfaction than perceived price.Key words: Perceived quality; Perceived price; Higher education; Student satisfaction


Perceived quality; Perceived price; Higher education; Student satisfaction

Full Text:




  • There are currently no refbacks.

Copyright (c)

Share us to:   


  • How to do online submission to another Journal?
  • If you have already registered in Journal A, then how can you submit another article to Journal B? It takes two steps to make it happen:

1. Register yourself in Journal B as an Author

  • Find the journal you want to submit to in CATEGORIES, click on “VIEW JOURNAL”, “Online Submissions”, “GO TO LOGIN” and “Edit My Profile”. Check “Author” on the “Edit Profile” page, then “Save”.

2. Submission

  • Go to “User Home”, and click on “Author” under the name of Journal B. You may start a New Submission by clicking on “CLICK HERE”.

We only use three mailboxes as follows to deal with issues about paper acceptance, payment and submission of electronic versions of our journals to databases:;;

 Articles published in Management Science and Engineering are licensed under Creative Commons Attribution 4.0 (CC-BY).


Address:1055 Rue Lucien-L'Allier, Unit #772, Montreal, QC H3G 3C4, Canada.

Telephone: 1-514-558 6138
Http:// Http://

Copyright © 2010 Canadian Research & Development Centre of Sciences and Cultures