Research on Intercultural Business Communication

Lan JIANG

Abstract



This paper discusses the problem of intercultural business communication when a disaster hits. And also it focuses on the positive and negative experience and the pros and cons. And it suggests successful methods how to develop intercultural business communication skills which help business people improve communication with anybody in the workplace from a variety of cultures or subcultures.
Key words: intercultural communication, misunderstanding, bridge differences, social values, ideas of status, decision-making habits, attitudes toward time, use of space, cultural context, body language, manners, and legal and ethical behavior, language barriers, cultural biases, company image
Résumé: L’article présent traite le problème de la communication commerciale interculturelle lorsque qu’une catastrophe est survenue. L’auteur se concentre sur les expériences positive et négative ainsi que les avantages et désavantages, et puis propose des méthodes réussies de développer des tehniques de communication commerciale interculturelle qui aident les hommes d’affaires à améliorer la communication avec quiconque dans le travail avec de diverses cultures ou subcultures.
Mots-Clés: communication interculturelle, compréhension, supprimer les différences, valeurs sociales, idées de statut, habitudes de la prise de décision, attitude envers le temps, utilisation de l’espace, contexte culturel, langage du corps, manières, comportement légal et éthique, barrières langagières, préjugés culturels, image de l’entreprise

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DOI: http://dx.doi.org/10.3968%2Fj.css.1923669720070302.014

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