The Challenges of Public e-Procurement Practices in Sub-Saharan Africa in Relation to Public Service Delivery

Hassan Hayatullah Boladale, Oduola Saheed Olasunkanmi

Abstract


This paper identified and analysed the challenges facing public e-procurement practices in sub-Saharan Africa in relation to service delivery. It engaged a cross-sectional research design. It used cross-country data. This is an attempt to provide comparable data on challenges of public procurement practices from sub-Saharan Africa in relation to service delivery. Thus, the design encouraged the verifiability of situations in countries and ensures comparability. Data used are based on the hypothetical case studies provided in the literature provided on sub-Saharan African countries. The paper identified obsolete administrative cultures which have underscored bureaucracies as a traditional problem. However, there continue to be insufficiently skilled professionals and inadequate strategic treatment of procurement transactions. Arguably, the challenges facing sub-Saharan African countries in the area of public e-procurement in relation to service delivery are multidimensional with deep corrupt neurosis.


Keywords


Public procurement; E-procurement; Service delivery; Corruption

Full Text:

PDF

References


Adebayo, V. O., & Evans, R. D. (2015, November). Adoption of e-procurement systems in developing countries: A Nigerian public sector perspective. In 2015 2nd International Conference on Knowledge-Based Engineering and Innovation (KBEI) (pp. 20-25). IEEE.

Agboola, T. O. (2015). Service compact and service delivery in Southwestern Nigeria (Doctoral dissertation, Obafemi Awolowo University).

Ambaw, B. A., & Telgen, J. (2017). The practice of performance-based contracting in developing countries’ public procurement: the case of ethiopia. Journal of public procurement.

Ambe, I. M., & Badenhorst-Weiss, J. A. (2012). Procurement challenges in the South African public sector. Journal of transport and supply chain management, 6(1), 242- 261.

Asamoah, D., Annan, J., Rockson, S. B., & Effah-Baah, D. (2019). The influence of the status quo bias theory in the compliance to public procurement regulations in a Sub- Saharan economy. International Journal of Procurement Management, 12(1), 15-40.

Bakibinga-Gaswaga, E., Bakibinga, S., Bakibinga, D. B. M., & Bakibinga, P. (2020). Digital technologies in the COVID-19 responses in sub-Saharan Africa: policies, problems and promises. The Pan African Medical Journal, 35(Suppl 2).

Basahel, A., & Yamin, M. (2017). Measuring success of e-government of Saudi Arabia. International Journal of Information Technology, 9(3), 287-293.

Basheka, B. (2017). Public procurement reforms in Africa: A tool for effective governance of the public sector and poverty reduction. In International Handbook of Public Procurement (pp. 131-156). Routledge.

Bekele, O., Kedir, M., & Karafo, A. (2020). Determinants of Public Procurement Corruption in Gedeo Zone.

Boafo, N. D., & Ahudey, E. (2020). Evaluating E-Procurement Impact in the Public Sector. Archives of Business Research, 8(5), 235-247.

Bobowski, S., & Gola, J. (2018). E-procurement in the European Union. The Asia-Pacific Journal of European Union Studies, materiał powielony złożony do druku, 17(1-2018), 23-35.

Bof, F., & Previtali, P. (2010). National models of public (e)-procurement in Europe. Journal of E-Government Studies and Best Practices, 2010(315295), 1-14.

Botlhale, E. (2016). Public Procurement in Botswana: A Survey of Issues. In Public Procurement Reform and Governance in Africa (pp.181-201). Palgrave Macmillan, New York.

Bromberg, D., & Manoharan, A. (2015). E-procurement implementation in the United States: Understanding progress in local government. Public Administration Quarterly, 360-392.

Bulut, C., & Yen, B. P. C. (2013). E-procurement in public sector: a global overview. Electronic Government.

Bwoga, W., & Kamau, P. (2011). Public Procurement: Lessons from Kenya, Tanzania and Uganda (No. 208). OECD Working Paper.

Cegarra-Navarro, J. G., Pachón, J. R. C., & Cegarra, J. L. M. (2012). E-government and Citizen’s engagement with local affairs through e-websites: The case of Spanish municipalities. International Journal of Information Management, 32(5), 469-478.

Choi, T., & Chandler, S. M. (2020). Knowledge vacuum: An organizational learning dynamic of how e-government innovations fail. Government Information Quarterly, 37(1), 101416.

Clare, A., Sangokoya, D., Verhulst, S., & Young, A. (2016). Open contracting and procurement in Slovakia. Open Data’s Impact.

Corruption Perception Index (2020). The Global Coalition against corruption. https://www.transparency.org/en/cpi/2020/index/nzl

Corruption Perspective Index. (2020). Retrieved on 10/08/2020 from https://www.transparency.org/en/cpi/2019/results/dnk

Corsi, M., Gumina, A., & Ciriaci, D. (2006, September). How e-government may enhance public procurement. In International public procurement conference proceedings (pp. 21- 23).

Denhardt, R. B., & Denhardt, J. V. (2001). The new public service: Putting democracy first. National Civic Review, 90(4), 391-401.

Dzuke, A., & Naude, M. J. (2017). Problems affecting the operational procurement process: A study of the Zimbabwean public sector. Journal of Transport and Supply Chain Management, 11(1), 1-13.

Engelbert, A. (2016). Public Procurement Law and Anti-Corruption in Sub-Saharan Africa. Retrieved from https://mail.lawanddevelopment.net/img/2016papers/annikaengelbert.pdf

Fagbemi, A. O. (2006). Customer service delivery in public sector management. Lagos: Concept Publication Limited.

Farida, I., Setiawan, R., Maryatmi, A. S., & Juwita, M. N. (2020). The Implementation of E- Government in The Industrial Revolution Era 4.0 in Indonesia. International Journal of Progressive Sciences and Technologies, 22(2), 340-346.

Fazekas, M., & Blum, J. R. (2021). Improving Public Procurement Outcomes. Retrieved from https://openknowledge.worldbank.org/bitstream/handle/10986/35727/Improving- Public Procurement-Outcomes-Review-of-Tools-and-the-State-of-the-Evidence- Base.pdf?sequence=1

Fernandes, T., & Vieira, V. (2015). Public e-procurement impacts in small-and medium enterprises.

Ferreira, I., Cunha, S., Amaral, L. A., & Camões, P. (2014, October). ICT for governance in combating corruption: the case of public e-procurement in Portugal. In Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance (pp. 109-112).

Gbahabo, P. T. (2017). Effects of project cost overruns and schedule delays in Sub-Saharan Africa. European Journal of Interdisciplinary Studies, 3(2), 46-59.

Ghossein, T., Hoekman, B., & Shingal, A. (2021). Public Procurement, Regional Integration, and the Belt and Road Initiative. The World Bank Research Observer, 36(2), 131-163.

Guerzovich, F., & Chies Schommer, P. (2017). The politics of open contracting for urban service delivery: Brazilian contexts, strategies, and learning. Strategies, and Learning (March 1, 2017).

Hetland, J. (2012, October). Realizing the potential of women vendors. In International Trade Forum (No. 4, p. 24). International Trade Centre.

Knack, S., Biletska, N., & Kacker, K. (2019). Deterring kickbacks and encouraging entry in public procurement markets: Evidence from firm surveys in 90 developing countries. The World Bank Economic Review, 33(2), 287-309.

Komakech, R. A. (2016). Public Procurement in Developing Countries: Objectives, Principles and Required Professional Skills. Public Policy and Administration Research, 6(8), 20-29.

Kristensen, H. S., Mosgaard, M. A., & Remmen, A. (2021). Circular public procurement practices in Danish municipalities. Journal of Cleaner Production, 281, 124962.

Li, Y., & Shang, H. (2020). Service quality, perceived value, and citizens’ continuous-use intention regarding e-government: Empirical evidence from China. Information & Management, 57(3), 103197.

Lindfors, A., & Ammenberg, J. (2021). Using national environmental objectives in green public procurement: Method development and application on transport procurement in Sweden. Journal of Cleaner Production, 280, 124821.

Lois, U. (2018). EXCLUSIVE: APC, PDP reveal parties’ expenditure in 2015 election. Retrieved from https://www.premiumtimesng.com/news/headlines/269749-exclusive- apc-pdp-reveal-parties-expenditure-in-2015-election.html

Mathias, O. (2021). Procurement fraud costs Nigeria over N300billion yearly – Forensic Institute. Retrieved from https://guardian.ng/news/procurement-fraud-costs-nigeria-over-n300billion-yearly-forensic-institute/

Moon, M. J. (2002). The evolution of e-government among municipalities: rhetoric or reality? Public administration review, 62(4), 424-433.

Ndercaj, V., & Ringwald, K. (2014). An Investigation into the common challenges facing public sector procurement in sub-Saharan Africa. In 6th Public Procurement Research Student Conference (pp. 28-29).

Neupane, A., Soar, J., Vaidya, K., & Yong, J. (2012, August). Role of public e-procurement technology to reduce corruption in government procurement. In Proceedings of the 5th International Public Procurement Conference (IPPC5) (pp. 304-334). Public Procurement Research Center.

Nykolaieva, V. (2020). Modern innovations in public administration of the social work system: advantages and obstacles. Public Administration and Regional Development, (8), 654-678.

Oakden, J., Walton, M., & Foote, J. (2021). Contracting public health and social services: insights from complexity theory for Aotearoa New Zealand. Kōtuitui: New Zealand Journal of Social Sciences Online, 16(1), 180-195.

Oduola, S. O., Hassan, H. B., & Sawaneh, B. (2020). Voters’ education and credible election in Nigeria: issues and challenges of 2019 general elections. International Journal of Politics and Good Governance, 11(11.1).

Oladoyin, A. M., & Onabanjo, L. K. (2021). Local governance and dynamics of social service provision in Nigeria. Sapientia Global Journal of Arts, Humanities and Development Studies, 4(1). http://sgojahds.com/index.php/SGOJAHDS/article/viewFile/184/190

Omotoso, F. (2014). Public-service ethics and accountability for effective service delivery in Nigeria. Africa Today, 60(3), 119-139.

Open Government Partnership Global Report. (2019). Democracy beyond the ballot box. Retrieved from https://www.opengovpartnership.org/wp- content/uploads/2019/05/Global-Report_Open-Contract.pdf 31/03/2020

Pérez-Morote, R., Pontones-Rosa, C., & Núñez-Chicharro, M. (2020). The effects of e- government evaluation, trust and the digital divide in the levels of e-government use in European countries. Technological Forecasting and Social Change, 154, 119973.

Reddick, C. G. (2020). Politics, Democracy and E-Government: Participation and Service Delivery. Memory, 199. Review, 11(2), 397-431.

Sönnichsen, S. D., & Clement, J. (2020). Review of green and sustainable public procurement: Towards circular public procurement. Journal of Cleaner Production, 245, 118901.

Stoffel, T., Cravero, C., La Chimia, A., & Quinot, G. (2019). Multidimensionality of sustainable public procurement (SPP)—Exploring concepts and effects in Sub-Saharan Africa and Europe. Sustainability, 11(22), 6352.

Teremetskyi, V., Duliba, Y., Kroitor, V., Korchak, N., & Makarenko, O. (2021). Corruption and strengthening anti-corruption efforts in healthcare during the pandemic of Covid- 19. Medico-Legal Journal, 89(1), 25-28.

Toeba, T. (2018). Corruption in public procurement in Lesotho. Law and Development Review, 11(2), 397-431.

Twizeyimana, J. D., & Andersson, A. (2019). The public value of E-Government–A literature review. Government Information Quarterly, 36(2), 167-178.

Ufere, N., Gaskin, J., Perelli, S., Somers, A., & Boland Jr, R. (2020). Why is bribery pervasive among firms in sub-Saharan African countries? Multi-industry empirical evidence of organizational isomorphism. Journal of Business Research, 108, 92-104.

UNCA (2021). First regional meeting for sub-Saharan Africa: public procurement in times of Covid-19 (2021) retrieved from https://uncaccoalition.org/first-regional-meeting-for-sub- saharan-africa-public-procurement-in-times-of-covid-19/

United Nations Global Marketplace. (2012). E-procurement. Retrieved from https://www.ungm.org/Areas/Public/pph/ch04s02.html on 27/03/2020

Vaidya, K., & Campbell, J. (2016). Multidisciplinary approach to defining public e procurement and evaluating its impact on procurement efficiency. Information Systems Frontiers, 18(2), 333 348.

Verger, A., Lubienski, C., & Steiner-Khamsi, G. (2016). The emergence and structuring of the global education industry: Towards an analytical framework. In World Yearbook of Education 2016 (pp. 23-44). Routledge.

Weiss, T. G. (2012). Governance, good governance, and global governance: conceptual and actual challenges 2000. In Thinking about Global Governance (pp. 179-200). Routledge.

Wirtz, B. W., Mory, L., Piehler, R., & Daiser, P. (2017). E-government: a citizen relationship marketing analysis (IRPN-D-16-00005). International Review on Public and Nonprofit Marketing, 14(2), 149-178.




DOI: http://dx.doi.org/10.3968/12767

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Author(s)

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Reminder

  • How to do online submission to another Journal?
  • If you have already registered in Journal A, then how can you submit another article to Journal B? It takes two steps to make it happen:

1. Register yourself in Journal B as an Author

  • Find the journal you want to submit to in CATEGORIES, click on “VIEW JOURNAL”, “Online Submissions”, “GO TO LOGIN” and “Edit My Profile”. Check “Author” on the “Edit Profile” page, then “Save”.

2. Submission

Online Submissionhttp://cscanada.org/index.php/css/submission/wizard

  • Go to “User Home”, and click on “Author” under the name of Journal B. You may start a New Submission by clicking on “CLICK HERE”.
  • We only use four mailboxes as follows to deal with issues about paper acceptance, payment and submission of electronic versions of our journals to databases: caooc@hotmail.com; office@cscanada.net; ccc@cscanada.net; ccc@cscanada.org

 Articles published in Canadian Social Science are licensed under Creative Commons Attribution 4.0 (CC-BY).

 

Canadian Social Science Editorial Office

Address: 1020 Bouvier Street, Suite 400, Quebec City, Quebec, G2K 0K9, Canada.
Telephone: 1-514-558 6138 
Website: Http://www.cscanada.net; Http://www.cscanada.org 
E-mail:caooc@hotmail.com; office@cscanada.net

Copyright © Canadian Academy of Oriental and Occidental Culture